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Department of Health and Social Care

Why have a digital strategy? To enable, catalyse and inspire

Posted by: Jason Caplin, Posted on: 29 March 2015 - Categories: Capability, Insight, Policymaking, Services and products, Strategy
Crop of DH digital strategy poster

...burning rubber Building an intranet sounded like a really irrelevant thing to do. But 9 months of hard graft proved so many things. First, you need a shop window. We...

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Introducing our engagement platform

Posted by: Kylie Mulholland, Posted on: 28 March 2015 - Categories: Content, Engagement, Services and products

...the different sites under a single URL and devolved content ownership to the relevant teams. Sound familiar? The new platform is consistent with the GOV.UK approach as far as possible....

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Thought piece: is it time for post-policy government?

Posted by: Jason Caplin, Posted on: 27 March 2015 - Categories: Policymaking, Strategy
Triple triangle image

..."to allow or even require a different operating model for government." So say two powerhouses of government leadership, Mike Bracken (at GDS) and Paul Maltby (at the Cabinet Office). They're...

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Ebola: the ongoing digital engagement challenge

Posted by: Lucy Denton, Posted on: 26 March 2015 - Categories: Engagement

...the nurses and assisted us in learning how best to tailor our comms. We didn’t rely on Twitter alone – you’re never going to reach all your audiences through only...

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We do health (come join us)

Posted by: Adam Bye, Posted on: 25 March 2015 - Categories: Jobs

Digital delivery has huge potential to transform the health and care system –improving services to patients, supporting new models of care, driving efficiencies that allow more time to be spent on those most in need. The NHS deals with over …

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Meet Kate Swaffer

Posted by: Anna Hepburn, Posted on: 23 March 2015 - Categories: Engagement, Policymaking

If you haven’t heard of her already, there is a remarkable lady called Kate Swaffer. She is, as she puts it in her twitter biography, an advocate for people with dementia, living well with young onset dementia, a speaker, author, …

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Thank you for responding

Posted by: Susy Wootton, Posted on: 10 February 2015 - Categories: Capability, Engagement, Insight, Policymaking

We've blogged a lot recently about our review of how we run digital consultations. When we kicked off the project, we thought feedback would focus on the functionality of the tools we use. What we actually received was lots of …

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Digital consultations: what we discovered in Discovery

Posted by: Kylie Mulholland, Posted on: 6 February 2015 - Categories: Engagement, Strategy
https://www.youtube.com/watch?v=TL1T8NqsoIg&feature=youtu.be

We blogged back in December about the user research we were doing as part of a Discovery phase around how the department runs digital consultations. Since then we've wrapped up the project and are cracking on with the next steps, but first here’s the how, what and why of what's been done so far.

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Digital content teams: 6 ways to confidence and empowerment

Posted by: Stephen Hale, Posted on: 3 February 2015 - Categories: Content
6 head and shoulder photos of members of the Department of Health content team

The content team at the Department of Health is confident and empowered – and it shows in their high quality content. I reckon they've always been good at what they do, but they've become more confident and more empowered over …

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Open, better, free: our intranet code is now available to all

Posted by: Jason Caplin, Posted on: 30 January 2015 - Categories: Services and products, Strategy
Free Hugs sign

...list: we are making the code for the Department of Health’s intranet available for free to anyone who wants to copy it. This should mean that other departments, local governments...

Read more of Open, better, free: our intranet code is now available to all - 2 comments
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