In November 2014, the digital team held its first ever Digital Show & Tell for our colleagues in the Department. The idea was to demystify the work we do in digital by showcasing some of our best recent projects and explaining how we did them. We also wanted to show how being ‘digital’ in DH is more than just using Twitter or knowing how to write code.
It’s about doing things more simply and efficiently, making things that are easy for other people to use, being open about what we do and using evidence to make better decisions. These are the principles that make up our digital strategy. We test all of our upcoming projects against them and use these principles to inform everything we do.
So what happened on the day?
We heard from Anna that, if you’re trying to engage an audience, it’s better to be a real person online than anonymous – just search @AnnaHepburnDH on Twitter.
Jason and Hong told us that it’s on average 4 times faster to find what you’re looking for on the new intranet than in Delphi.
Susy showed us a live demo of the Policy Kit, a tool we developed with the Policy Standards team to help policy professionals in DH make better policy.
And though not everyone may love GOV.UK as much as we do, we found out from Rob that people like having one place to go for all government services, and it’s saving government £1.7 billion every year (and counting). It's also 6 times faster for our users.
We know that our job is still some way from being done. We’re still developing bits of the new intranet, our work with our arm’s length bodies is ongoing, and there are always new products to develop and services to redesign. But being a digital organisation is about being open to change, and being willing to adjust things as you go to make them work better.
It also means that, by the time the next Digital Show & Tell comes around, we’ll still have plenty to talk about.