User research

Getting feedback from retailers about Healthy Start

Healthy Start logo

This blog post shares the findings from a survey the team did with retailers who help the Healthy Start scheme. It gives insights into how retailers administer healthy start, how they get reimbursed for accepting vouchers and their satisfaction with the service among other findings.

Guest blog: introducing a service design approach at PHE

In March, our team at Public Health England (PHE) wrapped up a discovery phase, exploring how to support children and their families on healthier weight journeys. Helping families follow healthier lifestyles, including reaching a healthier weight, is a national priority. …