Skip to main content

Guest blog: introducing a service design approach at PHE

Posted by: and , Posted on: - Categories: Capability, Insight, Services and products, User research

In March, our team at Public Health England (PHE) wrapped up a discovery phase, exploring how to support children and their families on healthier weight journeys. Helping families follow healthier lifestyles, including reaching a healthier weight, is a national priority. …

Developing a portfolio-level assurance approach across health and social care

Posted by: , Posted on: - Categories: Capability, Services and products, Strategy

Following the Cabinet Office’s recent update of its digital and technology spend controls to include the 'pipeline' assurance process, I thought it was worth describing the work we have started in the Department of Health and Social Care (DHSC) and …

Guest blog: supporting healthier weight journeys for families

Posted by: and , Posted on: - Categories: Capability, Insight, User research
Example persona from research

The challenge space Public Health England’s (PHE) digital weight management programme explores the role digital could play in a family’s healthier weight journey. There are an increasing number of children with excess weight across England, with over a third of …

Surgical Site Infection Electronic Patient Post-Discharge Questionnaire - Alpha service assessment

Posted by: , Posted on: - Categories: Service assessments

The Surgical Site Infection Electronic Patient Post-Discharge questionnaire is part of the Surgical Site Infection (SSI) surveillance used by Public Health England (PHE) to monitor the rate of infections associated with short-stay surgery and create a picture of a hospital’s …

Working in partnership to improve our digital spend controls guidance

Posted by: and , Posted on: - Categories: Insight, Services and products, User research
Kassandra reviewing the post its capturing users feedback

Over the past few months, we’ve been working with colleagues from across our community of arm's length bodies (ALBs) to understand how we could improve the advice and guidance around digital spend controls. This has been a partnership between Public …