Introducing our engagement platform
Through the work of our Digital Content and Engagement teams, we've recognised a couple of clear end user needs when it comes to Government communications:
Content
Audio, video, GOV.UK content, DH content, clear English, accessibility.
Digital content teams: 6 ways to confidence and empowerment
The content team at the Department of Health is confident and empowered – and it shows in their high quality content. I reckon they've always been good at what they do, but they've become more confident and more empowered over …
How the Department of Health re-focused its intranet
Rachael Harrison, Deputy Head of Internal Comms, talks about the journey they took to revolutionise content around the needs of users.
How far we've come: reflecting on 2 years of DH digital
Posted by:
Alice Ainsworth, Posted on:
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Categories:
Capability, Content, Engagement, Services and products, Strategy
We're planning a teaching session on digital for Will Cavendish our new DG for innovation, growth and technology.
DH's new intranet: Not with a bang
A year ago, head of government communications Alex Aiken described internal comms as ‘the Cinderella of the practice.’ We thought: let's fix this.
Guest blog: How to rationalise legacy websites
Rebecca Kemp, Interim Deputy Director for Digital at Public Health England (PHE) talks about the thinking behind their digital transformation programme.
What we’re doing with our e-newsletters
About a year ago, Alice Ainsworth and I gave a presentation at Mail camp 2013 about our plans to update the Department of Health (DH) e-newsletter offering. This blog provides an update on how we’re getting on.
But what if it's consistent with the proposition, but the platform doesn't do it (yet)?
I presented some of the findings of our work on the G8 dementia summit to the Digital Leaders the other week. The story I had to tell was about sustained open policy engagement over many months, using a range of …
Clear English at Work – how to improve your writing and be more effective at work
Last month, I wrote a piece for the Government Digital Service blog on the evidence that shows how clear English can help us all to be more effective in our work. Since then I’ve had lots of people ask to …
Digital teams, end-to-end communication, and the digital communications capability review
Posted by:
Stephen Hale, Posted on:
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Categories:
Capability, Content, Engagement, Policymaking, Strategy
I was the only member of my first government digital communications team. I was a Website Manager, and managing a website was the limit of my responsibilities. Digital communication teams have got a bit bigger, and have become responsible for …