Our first internal Service Assessment
...We recruited a friendly contact from another Department, and someone I’d met on my Self Certification training at GDS. One person will be the Lead Assessor. The Service Team -...
Guest blog: the importance of user testing
Ben McGuinness, Digital Manager at NHS Blood and Transplant, talks about his recent experience in running a user testing session to help redevelop the online organ donation registration form.
Digital and change: what to get excited about
I get excited when I notice something change for the better. Even more so when that change was made possible by the internet.
Intranet: lessons learned
One month ago we launched the Department's new intranet, including our new PolicyKit, in a fanfare of public sector savings, staff satisfaction, and another big win for small UK digital...
Using Yammer to deliver informal learning
...just one method. I've also set myself some rules to help me focus on what people here really need from learning activities: in context - learning should be delivered to...
Guest blog: helping people get online for health
Bob Gann, Programme Director for Widening Digital Participation at NHS England, talks about an ambitious digital skills initiative to help people get online for health.
Good enough metrics
A couple of weeks ago, as part of a development programme I'm doing through the GCS, I spent a week on a placement at Fabric, to learn a bit about what they do and how they do it.
How far we've come: reflecting on 2 years of DH digital
Posted by:
Alice Ainsworth, Posted on:
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Categories:
Capability, Content, Engagement, Services and products, Strategy
We're planning a teaching session on digital for Will Cavendish our new DG for innovation, growth and technology.
Presenting the PolicyKit
Last week, as part of the new Department of Health intranet, we launched the PolicyKit.
DH's new intranet: Not with a bang
...it replaces. The new intranet will cost around 15% of the running cost of Delphi, DH’s old intranet. But there’s more. At the moment core processes on the intranet –...