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Blog: Digital health and social care

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Department of Health and Social Care

Healthy Start discovery - what we learned

Posted by: John Cockburn, Posted on: 14 October 2016 - Categories: Capability, Services and products, User research

In August we introduced you to the Healthy Start digital programme. The discovery phase of the programme has now concluded and we’re keen to share with you some of the things we’ve learned.

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Six months as a business analyst in DH Digital

Posted by: Colin Pattinson, Posted on: 12 October 2016 - Categories: Service assessments, Services and products

As a digital and technology fast streamer, I’ve just finished a 6 month stint as a business analyst in the DH digital team. My previous posting was at Navy HQ on Whale Island in Portsmouth, working on cyber security and data …

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Introducing the NHS Jobs discovery

Posted by: Lisa Scott, Posted on: 22 September 2016 - Categories: Capability, Services and products, User research
DH team building the roadmap

The NHS is the world’s 5th largest employer, coming in behind McDonalds.

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Hold on, I think we might have fundamentally different ideas about what comms is

Posted by: Stephen Hale, Posted on: 16 September 2016 - Categories: Strategy

This is the third in a series of blogs about my role in DH 2020, the department’s programme to become a better, leaner organisation. At the Department of Health we are redefining and restructuring many of our teams as part …

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Social media insight: what we’ve been doing and where we’re going

Posted by: Lewis Wooding, Posted on: 15 September 2016 - Categories: Engagement, Insight

I joined DH – and the civil service – at the start of the year and, with my colleagues, have developed a new approach to social media insights at the department.

Read more of Social media insight: what we’ve been doing and where we’re going - 4 comments

Join the DH digital engagement team

Posted by: Susy Wootton, Posted on: 5 September 2016 - Categories: Engagement, Insight, Jobs, Policymaking

We’re  looking for a Digital Engagement Manager to join the DH digital team. If you want to find out what makes people take action, learn about online behaviours and deliver best in class digital communications services, this could be the …

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Guest post: Stepping into the product owner role

Posted by: John Cockburn, Posted on: 23 August 2016 - Categories: Capability, Services and products
Sketch from product owner training.

I was lucky enough to be offered a place on the Department of Work and Pensions (DWP) digital academy Product Owner course a couple of weeks ago over at Leeds One. This post is about what I experienced on the …

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Bringing sexy back (to email)

Posted by: Philippa Peasland, Posted on: 18 August 2016 - Categories: Content, Engagement, Insight, Strategy
Email image

Email doesn’t seem to be many people’s priority these days. And I understand why, it can feel like an outdated channel of communication compared with the all-singing, all-dancing opportunities of snapchat or Facebook chatbots.

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The most important role of a (digital) leader

Posted by: Adam Bye, Posted on: 12 August 2016 - Categories: Services and products, Strategy

My time at the Department of Health will shortly be ending. I leave proud to have worked with such an impressive team - this blog highlights some of their achievements, from generating the highest number of visits ever to a …

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Health digital: we’re hiring

Posted by: Nayeema Chowdhury, Posted on: 8 August 2016 - Categories: Capability, Jobs, Services and products, Strategy

Digital has huge potential to transform the health and care system by improving services, supporting new models of care and enabling a more efficient use of resources that allows more time to be spent on those most in need. The …

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