Social media insights and evaluation, GOV.UK stats, user research, stakeholder mapping
We've got a number of roles up for grabs in the Digital Engagement Team in DH. Two are currently live on Civil Service Jobs. They close on 20 August 2015. They are: Digital Engagement Manager (Ref 1463525) – open to …
I think we built our reputation as a digital team on the strength of our approach to digital engagement. We posted lots of examples of our digital engagement efforts on this blog, from the work we did during the listening …
Last year an Annual Skills Survey here in DH concluded that about 20% of our staff considered themselves below ‘basic capability’ at digital stuff (with basic being defined as Level 7 on the Government Digital Strategy’s scale of inclusion). So …
I joined the Department of Health as the head of digital strategy in July 2013. Since then, our little team has saved less than £1m, not created any new jobs, not revolutionised health and care, and not spent its budget. And that’s all a good thing.
We've blogged a lot recently about our review of how we run digital consultations. When we kicked off the project, we thought feedback would focus on the functionality of the tools we use. What we actually received was lots of …
“So you get paid to be on Facebook all day”.
As an agile digital team, running an agile intranet project, I always wanted our testing model to reflect the principles of agile.
Meet Chris, Pam and Dan – how user personas and user cards can inform a relaunch.
Rachael Harrison, Deputy Head of Internal Comms, talks about the journey they took to revolutionise content around the needs of users.
Ben McGuinness, Digital Manager at NHS Blood and Transplant, talks about his recent experience in running a user testing session to help redevelop the online organ donation registration form.