There are many guidelines for using social media on the web (see Online conversations and your responsibilities as a civil servant). For DH staff, below are some simple tips that the digital team would recommend you consider before using social …
I’m often asked about social media strategies, whether DH has one, what our Twitter/Facebook/Pinterest etc strategy is. The short answer to this is we don’t have a stand-alone social media strategy, and there is a good reason for this. The …
The Department of Health’s digital strategy was published in December 2012. The strategy describes how staff will develop the knowledge, skills and confidence to make use of digital techniques to help develop better policy. The strategy commits the department to …
I wonder if others winced as I did at the "pat-on-the-head" phrase Steph used in his blog about government digital engagement the other day. I winced because it rang true. Too much of what I've been responsible for doing over the …
THIS VACANCY HAS NOW CLOSED
Digital isn’t just about publishing anymore. The Department of Health (DH) digital team certainly knows that, but there are plenty of people within the department – and across government – still to be convinced of the wider benefits of digital, …
Good customer service. We all want it, but it can sometimes be a tricky thing to get right. Especially when it comes to healthcare. Getting the right treatment at the right time is part of it, but good healthcare is …
Summary In line with Civil Service Reform and wider government policy, the Department of Health encourages its staff to use internet tools that aid productivity or provide useful functionality. But staff should be aware that tools provided by third parties …
I wrote a few weeks ago about changes to DH's digital operations, and our plans to streamline the number of digital channels we use. Stephen Hale also wrote recently about the types of digital content we use to explain policy, …
At Healthcare Innovation Expo 2013