What I learnt from championing the champions
They say time flies when you’re having fun, so I guess it shouldn’t come as such a surprise to me that my time at DH is up, and I’m off to pastures new. Early into my posting here at DH, …
Engagement
Campaigns, social media, online consultations, evaluation.
Come and join the DH Digital Engagement Team
We've got a number of roles up for grabs in the Digital Engagement Team in DH. Two are currently live on Civil Service Jobs. They close on 20 August 2015. They are: Digital Engagement Manager (Ref 1463525) – open to …
What we're doing on: digital engagement
I think we built our reputation as a digital team on the strength of our approach to digital engagement. We posted lots of examples of our digital engagement efforts on this blog, from the work we did during the listening …
To Beta and Beyond: what launching our digital passport has taught us
Last year an Annual Skills Survey here in DH concluded that about 20% of our staff considered themselves below ‘basic capability’ at digital stuff (with basic being defined as Level 7 on the Government Digital Strategy’s scale of inclusion). So …
How to be a Digital Champion
It’s been 2 months since I arrived at DH, and was handed responsibility for our Digital Champions Network. This has given me a little time to mull over the idea and think about what that actually means, and I've had …
Introducing our engagement platform
Through the work of our Digital Content and Engagement teams, we've recognised a couple of clear end user needs when it comes to Government communications:
Ebola: the ongoing digital engagement challenge
23 March 2015 marked the one year anniversary of day that the World Health Organization declared an Ebola outbreak. The disease has taken the lives of over 10,000 men, women and children in west Africa. At the Department of Health …
Meet Kate Swaffer
If you haven’t heard of her already, there is a remarkable lady called Kate Swaffer. She is, as she puts it in her twitter biography, an advocate for people with dementia, living well with young onset dementia, a speaker, author, …
Thank you for responding
We've blogged a lot recently about our review of how we run digital consultations. When we kicked off the project, we thought feedback would focus on the functionality of the tools we use. What we actually received was lots of …
Digital consultations: what we discovered in Discovery
https://www.youtube.com/watch?v=TL1T8NqsoIg&feature=youtu.beWe blogged back in December about the user research we were doing as part of a Discovery phase around how the department runs digital consultations. Since then we've wrapped up the project and are cracking on with the next steps, but first here’s the how, what and why of what's been done so far.