We've refreshed the policy and advice that we provide for staff on taking part in online conversations. The focus of this policy is use of social media by policy officials as part of the policy making process. The department has …
Rachel Purkett, Digital Media Manager at Monitor talks about a recent crowdsourcing campaign that has helped to improve policy development in the organisation. At Monitor we recently concluded our second ever ‘crowdsourcing’ campaign. We used a new online platform to …
...that throwing traditional training at large numbers of people won't do it. Fine, it allows for a box to be ticked, but little actual learning takes place. Instead, the approach...
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In the Department of Health’s (DH) Digital Strategy published a year ago, we pledged to adopt a digital first approach to all communications activity and evaluation (among other things!). And since then, the question of how we improve the way …
At SPRINT 14 last week Francis Maude referenced the “splat the rat” game we’re playing with government websites. You shut one and another one appears. At DH we haven’t created any new websites for a long time, but it has …