We designed our intranet to be continuously improved, and over recent weeks have been doing just that. Since the intranet’s launch last year we have gathered data and done extensive research to deepen our insights into our users’ behaviour. This is enabling …
It’s been 3 months since I last blogged about the wall, and I thought I should probably share how it’s all going. The short answer is, really well! Since we launched the wall, each team has held a little meeting …
...the case. You should be able to explain both for the development phase and for the service after it has launched: -The operating model – the main processes and procedures...
As it’s now one month since I was welcomed into the Department of Health digital team, this seems a good time to share some thoughts and learnings so far. I...