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An agile intranet

Posted by: Chris Fleming, Posted on: 22 February 2016 - Categories: Content, Services and products, User research
DH intranet homepage screenshot

We designed our intranet to be continuously improved, and over recent weeks have been doing just that. Since the intranet’s launch last year we have gathered data and done extensive research to deepen our insights into our users’ behaviour. This is enabling …

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How the wall is working

Posted by: Sian Cooke, Posted on: 11 February 2016 - Categories: Strategy

It’s been 3 months since I last blogged about the wall, and I thought I should probably share how it’s all going. The short answer is, really well! Since we launched the wall, each team has held a little meeting …

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A checklist for discovery – a basic guide of what to include

Posted by: Rebecca Handley, Posted on: 28 May 2014 - Categories: Services and products

...the case. You should be able to explain both for the development phase and for the service after it has launched: -The operating model – the main processes and procedures...

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First impressions from a Product Manager

Posted by: Kylie Mulholland, Posted on: 16 April 2014 - Categories: Services and products

As it’s now one month since I was welcomed into the Department of Health digital team, this seems a good time to share some thoughts and learnings so far. I...

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