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Department of Health and Social Care

Testing our response to a social media crisis

Posted by: Susy Wootton, Posted on: 11 December 2012 - Categories: Engagement, Services and products

Last week a group of DH staff took part in the social simulator organised by Steph Grey from Helpful technology The idea was to test how we reacted in a crisis, and ready us to be able to respond well …

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Explaining accessibility through a jam jar

Posted by: Annelise Jespersen, Posted on: 26 November 2012 - Categories: Content

When I mention accessibility in relation to digital communications, most people ask “what does that mean?” or “what do I need to do?” I explain that we need to make a product or a service available to the widest audience …

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So how is GOV.UK being received at DH?

Posted by: Charlotte Fowles, Posted on: 2 November 2012 - Categories: Content, Services and products

After a few months of increasing our communications to DH colleagues about the move to GOV.UK (which we talked about in an earlier blog), we thought we’d share the feedback we’ve been getting. In recent weeks, we have done quite …

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5 open policymaking examples

Posted by: Stephen Hale, Posted on: 25 October 2012 - Categories: Policymaking

I've been enjoying reading all the posts about open policymaking over on the Demsoc blog. We've thought quite a lot about digital engagement at the Department of Health, and how we can use tools and techniques to invite people into …

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Using Pinterest to share evaluation

Posted by: Susy Wootton, Posted on: 25 October 2012 - Categories: Engagement, Insight

Since joining DH, I’ve been looking at what new social media channels will be useful to the department. I’ve been keen not to just use something new just for the sake of it. The department already uses channels such as …

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GOV.UK - no health but still quite exciting

Posted by: Stephen Hale, Posted on: 17 October 2012 - Categories: Content

17 October 2012

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Being a real person on twitter

Posted by: Anna Hepburn, Posted on: 16 October 2012 - Categories: Engagement
Twitter bird

Two years is a long time in the digital world. So when I came to work in the Department of Health (DH) digital team after a career break of 2 years, I felt like I had a lot of catching …

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How we are informing our colleagues about GOV.UK

Posted by: Charlotte Fowles, Posted on: 12 October 2012 - Categories: Content, Services and products

As part of our preparations for the move to GOV.UK,  in the Channel Strategy team we have been making our way round to see our DH Communications colleagues to inform them about GOV.UK  and what this will mean for them. …

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My dad, a denki puzzle, and my hopes for the GOV.UK publishing tool

Posted by: Stephen Hale, Posted on: 11 October 2012 - Categories: Content, Services and products

My dad runs the website for the DH Lawrence Society. It's a wordpress.com site, so I gave him some instructions that he could refer to when adding new content. They read like this: Go to www.wordpress.com/wp-admin Click on "Add post" …

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Digital health - guidance and best practice for the health and care system

Posted by: Stephen Hale, Posted on: 10 October 2012 - Categories: Content

If you haven't already, you should take a look at our Digital Health site. It's not new, or a new idea, but it has been getting a bit of extra love recently. Alice, our head of channel strategy, has posted a …

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