Testing our response to a social media crisis

Last week a group of DH staff took part in the social simulator organised by Steph Grey from Helpful technology The idea was to test how we reacted in a crisis, and ready us to be able to respond well …
Last week a group of DH staff took part in the social simulator organised by Steph Grey from Helpful technology The idea was to test how we reacted in a crisis, and ready us to be able to respond well …
When I mention accessibility in relation to digital communications, most people ask “what does that mean?” or “what do I need to do?” I explain that we need to make a product or a service available to the widest audience …
After a few months of increasing our communications to DH colleagues about the move to GOV.UK (which we talked about in an earlier blog), we thought we’d share the feedback we’ve been getting. In recent weeks, we have done quite …
I've been enjoying reading all the posts about open policymaking over on the Demsoc blog. We've thought quite a lot about digital engagement at the Department of Health, and how we can use tools and techniques to invite people into …
Since joining DH, I’ve been looking at what new social media channels will be useful to the department. I’ve been keen not to just use something new just for the sake of it. The department already uses channels such as …
17 October 2012
Two years is a long time in the digital world. So when I came to work in the Department of Health (DH) digital team after a career break of 2 years, I felt like I had a lot of catching …
As part of our preparations for the move to GOV.UK, in the Channel Strategy team we have been making our way round to see our DH Communications colleagues to inform them about GOV.UK and what this will mean for them. …
My dad runs the website for the DH Lawrence Society. It's a wordpress.com site, so I gave him some instructions that he could refer to when adding new content. They read like this: Go to www.wordpress.com/wp-admin Click on "Add post" …
If you haven't already, you should take a look at our Digital Health site. It's not new, or a new idea, but it has been getting a bit of extra love recently. Alice, our head of channel strategy, has posted a …