Here at DH Digital Technology & Strategy, we provide digital advice, support and assurance to 15 different organisations – the Department itself, plus 14 arm’s length bodies (ALBs). Last year, my colleague Hong Nguyen told you about the launch of …
In the last post we shared with you the key themes that emerged from the Healthy Start user research during our discovery phase. In this post we’d like to tell you about our plans for the alpha phase where we’ll be …
In August we introduced you to the Healthy Start digital programme. The discovery phase of the programme has now concluded and we’re keen to share with you some of the things we’ve learned.
The NHS is the world’s 5th largest employer, coming in behind McDonalds.
Hi, I’m Matt. I work in the Department of Health Digital team and my time is split between the NHS.UK Beta programme and the Healthy Start Scheme. On Healthy Start I’ll be offering support as a Product Manager. Hi, I’m …
We designed our intranet to be continuously improved, and over recent weeks have been doing just that. Since the intranet’s launch last year we have gathered data and done extensive research to deepen our insights into our users’ behaviour. This is enabling …
User research is the bedrock of digital transformation, and without it we have no hope of developing great products and services. Ideally your team has a dedicated user researcher, you can access laboratory facilities when you want, and you have …