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The last time the department’s communications function was subject to a capability review, the report said “the department’s digital capability was assessed as being very strong.” That was some time ago though, and a lot has happened since including huge …
I’ll be leaving my role at the Department of Health at the end of this week. I’ve decided that the time is right to do something else, but I’m sad to be going. I’m leaving behind people that I’ve loved …
THESE VACANCIES ARE NOW CLOSED At DH, the digital content and communities team help people understand our policies and make it easy for them to participate in the policy making process. We are looking to fill two roles. They will …
I’ve mentioned in other blogs that the Department of Health is changing. The changes have all been carefully designed of course. But change is hard, so we’re doing some work now to check that we’ve got the digital bits right, and …
Email doesn’t seem to be many people’s priority these days. And I understand why, it can feel like an outdated channel of communication compared with the all-singing, all-dancing opportunities of snapchat or Facebook chatbots.
We’ve been doing some more work on our intranet. Here's a rundown of our latest release and some final thoughts on what I've learnt working on this product. Why take a digital approach to an intranet? I’ve said in previous posts …
Travis Kelly, senior content designer at Public Health England (PHE), shares his team's experience of developing their content strategy.
We designed our intranet to be continuously improved, and over recent weeks have been doing just that. Since the intranet’s launch last year we have gathered data and done extensive research to deepen our insights into our users’ behaviour. This is enabling …
In two weeks digital and technology leads from across government will come together at Sprint 16, assessing progress over the last year and setting future priorities. In the run-up, I’ve been thinking about our own progress at the Department of …
Our digital strategies have tended to focus on internet culture, transformation and change rather than content. But the production and distribution of content has always been integral to everything we do in the DH digital team. Our content function is …