How the Department of Health re-focused its intranet
Rachael Harrison, Deputy Head of Internal Comms, talks about the journey they took to revolutionise content around the needs of users.
What do you actually do?
I’m used to having to explain my job title to people.
An update to our digital strategy
We've just published an update to our digital strategy.
Our first internal Service Assessment
As a team we like to eat our own dog food, so after we launched the new Intranet last month we wanted to check how well it meets the 26 points in the Digital by Default Service Standards.
Guest blog: the importance of user testing
Ben McGuinness, Digital Manager at NHS Blood and Transplant, talks about his recent experience in running a user testing session to help redevelop the online organ donation registration form.
Digital and change: what to get excited about
I get excited when I notice something change for the better. Even more so when that change was made possible by the internet.
Intranet: lessons learned
One month ago we launched the Department's new intranet, including our new PolicyKit, in a fanfare of public sector savings, staff satisfaction, and another big win for small UK digital businesses.