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How the Department of Health re-focused its intranet

Posted by: Rachael Harrison, Posted on: 24 October 2014 - Categories: Content, Insight, Services and products

Rachael Harrison, Deputy Head of Internal Comms, talks about the journey they took to revolutionise content around the needs of users.  

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What do you actually do?

Posted by: Kylie Mulholland, Posted on: 13 October 2014 - Categories: Capability, Jobs

...different platforms, translates the user stories into actual product functionality. A strong knowledge of the GDS Service Manual is essential. Defines the product vision. Creates effective and prioritised product delivery...

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An update to our digital strategy

Posted by: Stephen Hale, Posted on: 10 October 2014 - Categories: Strategy

We've just published an update to our digital strategy.

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Our first internal Service Assessment

Posted by: Kylie Mulholland, Posted on: 10 October 2014 - Categories: Capability, Services and products

...We recruited a friendly contact from another Department, and someone I’d met on my Self Certification training at GDS. One person will be the Lead Assessor. The Service Team -...

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Guest blog: the importance of user testing

Posted by: Ben McGuinness, Posted on: 8 October 2014 - Categories: Insight, Services and products

Ben McGuinness, Digital Manager at NHS Blood and Transplant, talks about his recent experience in running a user testing session to help redevelop the online organ donation registration form. 

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Digital and change: what to get excited about

Posted by: Stephen Hale, Posted on: 7 October 2014 - Categories: Strategy

I get excited when I notice something change for the better. Even more so when that change was made possible by the internet.

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Intranet: lessons learned

Posted by: Jason Caplin, Posted on: 6 October 2014 - Categories: Capability, Services and products, Strategy

One month ago we launched the Department's new intranet, including our new PolicyKit, in a fanfare of public sector savings, staff satisfaction, and another big win for small UK digital...

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Digital health and social care

A blog about digital work in the health and social care area within government and arm's length bodies.

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