The content team at the Department of Health is confident and empowered – and it shows in their high quality content. I reckon they've always been good at what they do, but they've become more confident and more empowered over …
When I mention accessibility in relation to digital communications, most people ask “what does that mean?” or “what do I need to do?” I explain that we need to make a product or a service available to the widest audience …
My dad runs the website for the DH Lawrence Society. It's a wordpress.com site, so I gave him some instructions that he could refer to when adding new content. They read like this: Go to www.wordpress.com/wp-admin Click on "Add post" …
At some point in just about every presentation I give about digital communication, and our efforts to do it better at the Department of Health, I get asked a version of this question: "That's all very well, but what about all the …
I've always been a bit intolerant of content management systems. It's a problem, and I'm trying to address it. Photo credit: mindweb from morguefile.com The source of my problem is a feeling I have that content management systems are often …