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Department of Health and Social Care

New DH website: A spoiler and some caveats

Posted by: Stephen Hale, Posted on: 4 August 2011 - Categories: Content

If all goes to plan this weekend, the corporate bits of the DH web presence will be simpler and a bit easier to use on Monday morning. I've mentioned before what's driving this work, and some of the things that …

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What should you put on a government corporate website?

Posted by: Stephen Hale, Posted on: 22 July 2011 - Categories: Content

We're about to simplify the content we provide via the Department of Health corporate website. The website won't look that different once we've done it.  But we will have made some pretty big changes to the way we generate and …

Read more of What should you put on a government corporate website? - 4 comments

PHP, cheese reviews, and getting your hands dirty

Posted by: Stephen Hale, Posted on: 8 July 2011 - Categories: Capability

A long time ago I hand-coded a content management system from scratch using PHP and MySQL for a cheese reviews website. It wasn't a very good CMS, and it was a rubbish website. But I did it - it was …

Read more of PHP, cheese reviews, and getting your hands dirty - 3 comments

Digital engagement manager

Posted by: Stephen Hale, Posted on: 13 June 2011 - Categories: Capability, Jobs

We're recruiting for a digital engagement manager at the moment. It's an internal recruitment exercise - the job is only available to current civil servants. The role is described in full on the Civil Service Jobs site (login required). Extract: …

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Digital communication activity planning: template

Posted by: Stephen Hale, Posted on: 9 June 2011 - Categories: Engagement

Below is a template for planning digital policy engagement and digital communication campaigns and activity. Note: this is a template to plan digital activity. It should be used alongside policy engagement or communications strategy, not replace them. Plans should be …

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The mechanics of listening

Posted by: Stephen Hale, Posted on: 25 May 2011 - Categories: Engagement, Insight

For the last few weeks in DH we've been pausing to listen, reflect and improve. You can read all about the NHS listening exercise and the work of the NHS Future Forum elsewhere. But for the digital communication team the …

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A simpler and better digital presence

Posted by: Stephen Hale, Posted on: 1 April 2011 - Categories: Capability, Content, Engagement

We need to change the way we create, publish and manage digital content in the Department of Health. We need to do it now. There are a few reasons why: The Department of Health is changing. We'll soon be responsible …

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Towards a single DH domain

Posted by: Stephen Hale, Posted on: 1 April 2011 - Categories: Content, Services and products

We've been rationalising government websites for almost as long as I can remember. But there are still lots of government websites, and at the Department of Health we're responsible for our fair share. Last year, in the spirit of transparency, …

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The zero cost CMS

Posted by: Stephen Hale, Posted on: 6 March 2011 - Categories: Content

I've always been a bit intolerant of content management systems. It's a problem, and I'm trying to address it. Photo credit: mindweb from morguefile.com The source of my problem is a feeling I have that content management systems are often …

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A tattoo of your digital strategy

Posted by: Stephen Hale, Posted on: 28 February 2011 - Categories: Strategy

Self-help gurus and sports coaches often recommend identifying your goals and then repeating them out loud, visualising yourself achieving them, sharing them with others,  even tattooing them on to your skin. It's advice worth considering when you're planning and talking …

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