Campaigns, social media, online consultations, evaluation.
Using social media to engage with stakeholders is a good way to both extend your reach to new stakeholders but to also increase your engagement level with those you are already working with. If you know who you want to …
There are many guidelines for using social media on the web (see Online conversations and your responsibilities as a civil servant). For DH staff, below are some simple tips that the digital team would recommend you consider before using social …
I’m often asked about social media strategies, whether DH has one, what our Twitter/Facebook/Pinterest etc strategy is. The short answer to this is we don’t have a stand-alone social media strategy, and there is a good reason for this. The …
I wonder if others winced as I did at the "pat-on-the-head" phrase Steph used in his blog about government digital engagement the other day. I winced because it rang true. Too much of what I've been responsible for doing over the …
Digital isn’t just about publishing anymore. The Department of Health (DH) digital team certainly knows that, but there are plenty of people within the department – and across government – still to be convinced of the wider benefits of digital, …
Good customer service. We all want it, but it can sometimes be a tricky thing to get right. Especially when it comes to healthcare. Getting the right treatment at the right time is part of it, but good healthcare is …
At Healthcare Innovation Expo 2013
Content on the Department of Health website will move to GOV.UK in the morning. If you visit tomorrow, you’ll see some new content, some old content and some content that has been retro-fitted to new formats. It’s been quite a …
It’s funny what prompts a blog. It might be a need to share something brilliant, air an opinion or ask a question. Often the a blogs I read seem to be crafted responses to temporary moments of frustration. I’ve got …
There are many opportunities for press officers to use digital tools in their roles. This could be anything from tweeting the link to a press release, to using digital listening tools to gauge stakeholder reactions. To help press officers make …