Introducing our engagement platform
...the different sites under a single URL and devolved content ownership to the relevant teams. Sound familiar? The new platform is consistent with the GOV.UK approach as far as possible....
Kylie Mulholland
Digital consultations: what we discovered in Discovery
https://www.youtube.com/watch?v=TL1T8NqsoIg&feature=youtu.beWe blogged back in December about the user research we were doing as part of a Discovery phase around how the department runs digital consultations. Since then we've wrapped up the project and are cracking on with the next steps, but first here’s the how, what and why of what's been done so far.
Digital consultations in the DH
What would encourage you to respond to a digital consultation?
What do you actually do?
...different platforms, translates the user stories into actual product functionality. A strong knowledge of the GDS Service Manual is essential. Defines the product vision. Creates effective and prioritised product delivery...
Our first internal Service Assessment
...We recruited a friendly contact from another Department, and someone I’d met on my Self Certification training at GDS. One person will be the Lead Assessor. The Service Team -...
Delivering live events digitally
...most of our other projects, but despite that there are many learnings we can take to inform our approach for smaller live events. National Information Board committee meeting I’ve recently...
First impressions from a Product Manager
As it’s now one month since I was welcomed into the Department of Health digital team, this seems a good time to share some thoughts and learnings so far. I...