Introducing our engagement platform
Through the work of our Digital Content and Engagement teams, we've recognised a couple of clear end user needs when it comes to Government communications:
Kylie Mulholland
Digital consultations: what we discovered in Discovery
https://www.youtube.com/watch?v=TL1T8NqsoIg&feature=youtu.beWe blogged back in December about the user research we were doing as part of a Discovery phase around how the department runs digital consultations. Since then we've wrapped up the project and are cracking on with the next steps, but first here’s the how, what and why of what's been done so far.
Digital consultations in the DH
What would encourage you to respond to a digital consultation?
What do you actually do?
I’m used to having to explain my job title to people.
Our first internal Service Assessment
As a team we like to eat our own dog food, so after we launched the new Intranet last month we wanted to check how well it meets the 26 points in the Digital by Default Service Standards.
Delivering live events digitally
A hot topic in the Department of Health Digital team is how digital tools can be used to deliver and support live events.
First impressions from a Product Manager
As it’s now one month since I was welcomed into the Department of Health digital team, this seems a good time to share some thoughts and learnings so far. I was recruited as a Product Manager, a new role within …