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Guest blog: introducing a service design approach at PHE

Posted by: and , Posted on: - Categories: Capability, Insight, Services and products, User research

In March, our team at Public Health England (PHE) wrapped up a discovery phase, exploring how to support children and their families on healthier weight journeys. Helping families follow healthier lifestyles, including reaching a healthier weight, is a national priority. …

Developing a portfolio-level assurance approach across health and social care

Posted by: , Posted on: - Categories: Capability, Services and products, Strategy

Following the Cabinet Office’s recent update of its digital and technology spend controls to include the 'pipeline' assurance process, I thought it was worth describing the work we have started in the Department of Health and Social Care (DHSC) and …