Making sense of service assessments
We’ve now included service assessments in the DH digital spend control processes, which means you will need a service assessment if you are developing a new or improved digital service.
Having a baby: developing prototypes for improved online experience
Back in August, we introduced you to the ‘Having a baby’ discovery project, an exciting new research project we’re running. The project seeks to better understand the maternity journey through the experiences of women and families who are having a …