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Department of Health and Social Care

Thank you for responding

Posted by: Susy Wootton, Posted on: 10 February 2015 - Categories: Capability, Engagement, Insight, Policymaking

We've blogged a lot recently about our review of how we run digital consultations. When we kicked off the project, we thought feedback would focus on the functionality of the tools we use. What we actually received was lots of …

Read more of Thank you for responding - 2 comments

Digital consultations: what we discovered in Discovery

Posted by: Kylie Mulholland, Posted on: 6 February 2015 - Categories: Engagement, Strategy
https://www.youtube.com/watch?v=TL1T8NqsoIg&feature=youtu.be

We blogged back in December about the user research we were doing as part of a Discovery phase around how the department runs digital consultations. Since then we've wrapped up the project and are cracking on with the next steps, but first here’s the how, what and why of what's been done so far.

Read more of Digital consultations: what we discovered in Discovery - 4 comments

Digital content teams: 6 ways to confidence and empowerment

Posted by: Stephen Hale, Posted on: 3 February 2015 - Categories: Content
6 head and shoulder photos of members of the Department of Health content team

The content team at the Department of Health is confident and empowered – and it shows in their high quality content. I reckon they've always been good at what they do, but they've become more confident and more empowered over …

Read more of Digital content teams: 6 ways to confidence and empowerment

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