Digital isn’t just about publishing anymore. The Department of Health (DH) digital team certainly knows that, but there are plenty of people within the department – and across government – still to be convinced of the wider benefits of digital, …
Good customer service. We all want it, but it can sometimes be a tricky thing to get right. Especially when it comes to healthcare. Getting the right treatment at the right time is part of it, but good healthcare is …
Summary In line with Civil Service Reform and wider government policy, the Department of Health encourages its staff to use internet tools that aid productivity or provide useful functionality. But staff should be aware that tools provided by third parties …
I wrote a few weeks ago about changes to DH's digital operations, and our plans to streamline the number of digital channels we use. Stephen Hale also wrote recently about the types of digital content we use to explain policy, …