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All Government departments are required to submit a basic report each year to Cabinet Office about their corporate websites. The Department of Health’s report for 2011/2012 details the website cost, usage and quality. Previous reports are available on the Cabinet …
When we launched our Maps and Apps crowd-sourcing exercise, I'm not sure we fully appreciated quite what we were starting. We had a neat internally-rhyming name for it, some excellent people involved, and we knew that we could find examples …
Web chats are good for: providing an accessible, live forum to field questions opening a dialogue with an online audience discussing a specific topic understanding specific concerns and issues Web chats are also: open to everyone, not just the intended …
Before I joined the Department of Health I sat down with Tim in the Skipton House canteen and he talked me through the DH digital organogram. He explained that there were at least two teams responsible for corporate digital communication in the department …
I joined the Department of Health in August last year. I still sometimes feel like the new boy, but I've been here long enough for people to expect to see results. So how are we doing? When I joined, I …
Warning: This is a blog about filing and productivity. It makes the case that social tools like Yammer help people to be less busy and more productive. I took a day off a few weeks ago. When I returned to …
We've been rationalising government websites for almost as long as I can remember. But there are still lots of government websites, and at the Department of Health we're responsible for our fair share. Last year, in the spirit of transparency, …
The Prime Minister said the other day that with new demands on healthcare, we can't afford not to modernise the way we do it. The work that he was talking about - the reform of public health, adult social care, and the National …
My son has a wonky gene. It's a gene that affects the structure of the body in the womb. As a result he was born with a few bits of his body not quite finished. The biggest problems that this …
I mentioned that I wanted the DH digital communication team to aspire to run the most effective digital communication operation in government. It's a nice ambition, but it's pretty meaningless unless we can find ways to rate our performance. We ran a …