When we launched our Maps and Apps crowd-sourcing exercise, I'm not sure we fully appreciated quite what we were starting. We had a neat internally-rhyming name for it, some excellent people involved, and we knew that we could find examples …
Last night, the Government Digital Service took the password off the Inside Government bit of the GOV.UK beta. It's the part of the beta that shows how GOV.UK will replace all the different websites run by government departments and other …
Web chats are good for: providing an accessible, live forum to field questions opening a dialogue with an online audience discussing a specific topic understanding specific concerns and issues Web chats are also: open to everyone, not just the intended …
Tim Lloyd leaves the digital team at the Department of Health this week to become head of digital for the Department for Business Innovation and Skills. It's great for BIS, and a ruddy shame for us. When he told me he'd …
Social media is mainstream media now. It is commonplace for influential individuals to use Twitter to share ideas, offer first-hand comment, and build networks of influence. Effective use of social media like Twitter is central to the DH digital communication …
Before I joined the Department of Health I sat down with Tim in the Skipton House canteen and he talked me through the DH digital organogram. He explained that there were at least two teams responsible for corporate digital communication in the department …