Good enough metrics

A couple of weeks ago, as part of a development programme I'm doing through the GCS, I spent a week on a placement at Fabric, to learn a bit about what they do and how they do it.
A couple of weeks ago, as part of a development programme I'm doing through the GCS, I spent a week on a placement at Fabric, to learn a bit about what they do and how they do it.
I mentioned that I wanted the DH digital communication team to aspire to run the most effective digital communication operation in government. It's a nice ambition, but it's pretty meaningless unless we can find ways to rate our performance. We ran a …
I want my team to run the most effective digital communication operation of any government department. I see no reason why we shouldn't. We have the people to do it. We have plenty of experience and expertise between us. And …