Susy and I ran a GCS comms exchange event the other day about digital approaches to running consultations in the department.
You can watch the session below. It's quite long, so you might want to skip to the good bits:
- 0.00 - 3.25: why consultations are a big deal for our digital team
- 3.25 - 18.10: looking back, stuff that's worked and stuff that hasn't
- 18.10 - 30.20: 10 things we're doing to improve
- 30.20 - 37.10: 6 tips to make your consultation better
Comment by Fraser posted on
Thanks for sharing and well done for being so ambitious.
My reactions here : http://mrhenderson.org/?p=1251