What I learnt from championing the champions
They say time flies when you’re having fun, so I guess it shouldn’t come as such a surprise to me that my time at DH is up, and I’m off to pastures new. Early into my posting here at DH, …
Guest blog: Understanding user needs that cross government boundaries
I'm Leisa Reichelt and I lead the user research community at the Government Digital Service (GDS). I'm very excited to see the Having a baby project is underway as it fits perfectly with the kind of user research we're doing at …
Guest blog: Oodles of curiosity, heaps of empathy and lots of patience
As you’ll have seen from the previous blog post, we here at Livework have been lucky enough to be working with the digital team on this exciting and important project, Having a Baby. And, as project leader and senior service …