Service assessments in health: bringing it back to basics
I’m the delivery manager for the digital strategy team and I want to tell you about the lo-fi service assessment approach we recently piloted.
Hong Nguyen
Hong (@hongatdh) is the Channel Strategy Manager at the Department of Health.
HFEA website and clinic finder - Beta service assessment
The panel would like to thank the service team for their time, the amount of effort which clearly went into the assessment and congratulate them on passing. Thanks to colleagues from NHS Blood & Transplant for joining DH on the …
HFEA clinic portal - service assessment
Thanks to HFEA for answering questions against the standard honestly and clearly, and to colleagues from Ministry of Justice and NHS Blood & Transplant for joining DH on the assessment panel. The clinic portal allows clinics to submit, obtain and …
Building a digital community in health
Forming communities seems like a lot of work. It involves finding the right people, the right topics and the right venue. They need to be self-organising and people need to be engaged. But it’s something we’re keen to do for digital …
Making sense of service assessments
We’ve now included service assessments in the DH digital spend control processes, which means you will need a service assessment if you are developing a new or improved digital service.
Our approach to social media channels
Social media is mainstream media now, so organisations need to understand how they might use it.