User (needs) research - a dark art
![](https://digitalhealth.blog.gov.uk/wp-content/uploads/sites/106/2014/09/user-needs-620-x-410.jpg)
Whilst ‘user needs’ is a term used in government more and more frequently, for some the concept remains shrouded in mystery; a way of concealing some kind of dark art perhaps.
Whilst ‘user needs’ is a term used in government more and more frequently, for some the concept remains shrouded in mystery; a way of concealing some kind of dark art perhaps.